Transparency

PennyGuard transparency

How PennyGuard uses AI and how billing works, explained in plain words.

What PennyGuard is

An assistant, not a bank

An assistant, not a bank

An assistant, not a bank

PennyGuard is an AI assistant for your wallet. It finds recurring charges, shows the perks your card already offers and prepares next steps that you confirm. It is not a bank and does not give financial advice.

AI

How we use AI

How we use AI

How we use AI

Sorting your charges

AI helps group your transactions into subscriptions, bills and perks, so you can review them.

Answers from Penny

Penny, the text assistant, explains a specific charge in plain English.

Preparing requests

AI drafts cancellation and refund requests. Nothing is sent until you confirm.

Limits

Where AI stops

Where AI stops

Where AI stops

AI can make mistakes, so you stay in charge of every decision.

You confirm every action

PennyGuard does not cancel, request refunds or negotiate bills without your confirmation.

Check before you confirm

If something looks off, review it or write to support before you go ahead.

No training on your data

AI providers we work with may not train their models on your data.

Not financial advice

PennyGuard shows information and options. The decisions stay with you.

Billing

Billing, renewals and cancellation

Billing, renewals and cancellation

Billing, renewals and cancellation

PennyGuard is a paid membership with an intro offer.

Before you pay

You see the price and billing period before any charge.

Renewals

Your membership renews each billing period until you cancel.

Canceling

Cancel in the app at any time. Canceling stops future renewals.

Bill negotiation through a partner has a separate fee, shown before the service starts.

FAQ

Questions about how PennyGuard operates

Questions about how PennyGuard operates

Questions about how PennyGuard operates

Yes. AI helps sort your charges, answer your questions about them and prepare requests for you. You always review and confirm those requests yourself before anything is sent.

No. PennyGuard prepares actions for you, but nothing is sent until you confirm it. You stay in charge of every decision, and you can always choose not to go ahead.

No. The AI providers we work with may not train their models on your data. Our Privacy Policy explains how we handle your information.

No, PennyGuard isn't a bank. It does not hold or move money, pay bills or open financial products. Your money stays in your own account the whole time.

Company

Who runs PennyGuard

Who runs PennyGuard

Who runs PennyGuard

About PennyGuard

Who we are and why we built PennyGuard. Company details are on our About page.

Terms and privacy

Our Terms of Use and Privacy Policy explain your rights and how we handle data.

Contact

Questions? Email support@pennyguard.com.

About PennyGuard

Questions about how we work?

Questions about how we work?

Questions about how we work?

Read how PennyGuard works step by step, or email support@pennyguard.com.