How it works
How PennyGuard works
Connect once. See everything. Confirm what you want. PennyGuard reads your transactions, shows what is recurring and which card perks apply, and prepares the next step. Nothing happens to your money until you confirm.
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Step 1
PennyGuard is a paid membership with an intro offer. Before any charge, you see the price and the billing period. You can cancel your membership in the app.
Step 2
Pay with a card or Apple Pay
Start your membership with a card or Apple Pay. You see what you will be charged and when before you pay.
Sign in with Apple or Google
Create your account with Apple or Google. Signing in is separate from connecting your accounts.
Connect your card, bank and email
Link a card or bank through Plaid with read-only access. We never see your bank login. Adding Gmail, Outlook or Yahoo is optional and gives a fuller picture.
Step 3
PennyGuard goes through your transactions and puts each one in context.
Recurring charges
Subscriptions, recurring bills and duplicate charges, found from your bank and your email together.
Changes worth a look
Price increases, unfamiliar charges, and trials with other services that are about to end. Alerts come by email and in the app.
Perks your card already offers
Cashback or perks your card offers on a purchase, shown with the conditions. Your bank or card network pays them on its own terms.
Answers from Penny
Ask Penny, the text assistant, about a specific charge and get an answer in plain English.
Information comes from the accounts you connect. New charges appear after your bank or card shares them, so the most recent ones can take some time to show up.
Step 4
When something needs action, PennyGuard prepares it and shows you what will happen. Nothing is sent until you confirm.
Cancellation
For supported services, PennyGuard guides you through canceling. The request goes out through an AI agent, an email from your account, or a partner.
Usually minutes to a few days
Refund request
PennyGuard helps you ask the merchant for a refund. The merchant makes the decision.
Usually days or weeks
Bill negotiation
A partner contacts your provider to try to lower a bill. This service has a separate fee, shown before you start.
Usually a few days
These are typical timelines. The final outcome is up to the merchant or provider.
Step 5
A sent request is not the same as a finished one. Every request shows where it stands.
Requested
We’ve sent your request.
In progress
The merchant or partner is handling it.
Confirmed
The result is confirmed and shown in the app.
Your control
Choose your connections
You decide which card, bank and email accounts to connect, and you can disconnect them.
Cancel your membership
You can cancel your PennyGuard membership in the app. This is separate from the subscriptions PennyGuard helps you cancel.
Get help
Questions about a connection, a request or your membership? Write to support@pennyguard.com.
Get connection support
FAQ
You connect a card or bank through Plaid, and your email if you like. PennyGuard spots recurring charges, price changes and card perks, gets the next step ready, and waits for your OK before doing anything.
PennyGuard connects through Plaid, which works with many US banks and card issuers. You'll see whether yours is supported when you connect.
No, it's up to you. Adding Gmail, Outlook or Yahoo helps PennyGuard find subscriptions and renewal notices that are easy to miss on a statement.
For supported services, PennyGuard can send the cancellation request for you once you confirm. Some go through in minutes, others take a few days.
The merchant decides on a refund, so timing depends on them. It usually takes days, sometimes a few weeks.
Yes. Bill negotiation is handled by a partner and has a separate fee. You see it before anything starts and decide whether to go ahead.
See every recurring charge and the perks your card already offers, then decide what to do.