Contact
Contact PennyGuard
Questions about your membership, a charge or a connected account? Email us and we'll help you sort it out.
How to reach us
Search the PennyGuard help center for answers or submit a ticket at support.pennyguard.com. You can also write to support@pennyguard.com for help with your account, membership, billing or connections. For privacy requests, such as deleting your data, write to privacy@pennyguard.com.
Topics
Billing and charges
Questions about a PennyGuard charge, your intro offer or your billing period.
Your membership
Changing or canceling your PennyGuard membership.
Connections
Linking or disconnecting a card, bank or email account.
Before you write
A few details help us find your account and answer faster.
Your account email
The email you use to sign in to PennyGuard.
What happened
A short description of the issue and what you tried.
Charge details
For billing questions, the date and amount of the charge.
A screenshot
If something looks wrong in the app, a screenshot helps.
Your safety
We will never ask for these by email.
Bank passwords
Never send the password for your bank or card account.
Full card numbers
Never send a full card number in a message.
One-time codes
Never share a verification code you receive by text or email.
If someone asks for these in PennyGuard's name, write to support@pennyguard.com.
Membership
Cancel in the app
You can cancel your PennyGuard membership in the app. Canceling stops future renewals.
Subscribed through an app store?
You can also cancel in your Google Play or App Store subscriptions.
Questions about a charge
Email support@pennyguard.com with the date and amount.
FAQ
We're happy to help. Visit the PennyGuard help center at support.pennyguard.com to find answers or submit a ticket. You can also email support@pennyguard.com with your account email and a short description of what happened, and we'll get back to you.
You can cancel your membership in the app at any time, and canceling stops future renewals. If you subscribed through Google Play or the App Store, you can also cancel in your store subscriptions. If anything is unclear, our support team is happy to help.
Please email support@pennyguard.com with the date and amount of the charge, and we'll look into it for you. If you can, also include the email you use for PennyGuard, so we can find your account faster.
Please email support@pennyguard.com with your account email and the details of the charge. We'll review your request carefully and get back to you.
Please email privacy@pennyguard.com to request deletion, and we'll take care of it. Our Privacy Policy explains the details.
Email support@pennyguard.com, or read how PennyGuard works step by step.